WorldBridge Education / WorldBridge Academy

Customer Service Adviser With some duties as a Student Support Assistant

Languages

English

Education

Secondary (high) school graduation certificate or equivalent experience

Experience

7 months to less than 1 year

Specific Skills

Address customers’ complaints or concerns; Access and process information; Receive payments; Maintain records and statistics; Issue receipts and other forms; Explain the type and cost of services offered; Arrange for billing for services; Answer inquiries and provide information to customers; Perform general office duties; Receive and log complaints

Other Languages

Portuguese

Business Equipment and Computer Applications

MS Excel; MS Word; Internet; Database software; MS Outlook; Enterprise resource planning (ERP) software

Work Setting

Education; Associations and non profit organizations; Business sector

Security and Safety

Criminal record check

Transportation/Travel Information

Own transportation

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Tight deadlines

Work Location Information

On-site customer service; Urban area; Relocation costs not covered by employer

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Client focus; Reliability; Organized; Punctuality

Benefits

Medical Benefits; Other Benefits

How to Apply

By Email