[Remote] Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
The International Growth team is working to build and help execute Mailchimp’s playbook for short and long-term growth outside of the U.S. We are looking for someone to help us manage the execution of international go-to-market plans across web, email, and social channels.
The ideal candidate is a strong communicator with experience coordinating, supervising, and planning projects involving the creation of online content for mailchimp.com and other digital properties. They will not only work with the International Growth Team, but also Web Ops and CX partners across Marketing, Design, and Product to coordinate, build, and publish content across web, social, and email channels.
What you’ll do here:
Build and launch translated versions of our English web pages, with support from the Localization Manager and Web Ops team
Coordinate and manage production workflows in our CMS including QA, page building, and maintenance in close coordination with and support of Mailchimp’s localization efforts
Provide day-to-day project management for digital projects and initiatives with multiple design and development teams and stakeholders
Facilitate communication between creative/content teams, product marketing, social, development teams, and Mailchimp’s localization team for mailchimp.com and other digital properties
Participate in digital project planning to help teams build project briefs, identify objectives, deliverables, and work efforts, and to assist with establishing priorities and schedule constraints
Schedule and facilitate meetings needed for digital projects planning and execution
Manage and work with third parties such as translation vendors as needed to execute on localization projects such as within our dot com or in other areas
We’d love to hear from you if:
You are passionate about building experiences for different languages, cultures, and regional-specific needs
You have demonstrated attention to detail
You have demonstrated an ability to contribute to multiple project efforts at the same time
Bonus points if you have experience in the following:
Being multilingual, ideally French, German, Portuguese, or Italian
Experience providing day-to-day project management for digital projects and initiatives with multiple design and development teams and stakeholders
Demonstrated ability to evaluate requests, prioritize requirements, and align efforts across multiple departments and teams in a fast-paced environment
Professional experience with web design/management including familiarity with content management solutions
Experience with TMS platforms such as Transperfect PD or full-service translation vendors
Experience with headless CMS environments (Contentful) or equivalent CMS system a strong plus
Understanding of HTML/CSS/Java
Web design experience within an enterprise environment/large organization
Experience with enterprise level site localization
Agile SCRUM experience
Proficiency with ticket tracking and project management tools (Workfront, Jira, Trello, etc.)
How you’ll work:
Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.
Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems.
Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
Expecting the best: You hold yourself and others accountable to meet commitments
Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service
The target base salary for this role is $83,000 to $100,000. Base salary will be determined through the selection and assessment process for this role relative to your experience and our job qualifications.
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don’t discriminate on the basis race, color, citizenship status, national origin, ancestry, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.
Please submit your application using the “website” link above.
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