Dropbox

Dropbox is a leading global collaboration platform that’s transforming the way people work together, from the smallest business to the largest enterprise. With more than 500 million registered users across more than 180 countries, our mission is to design a more enlightened way of working. From our headquarters in San Francisco to eight dedicated Studios and a worldwide team of employees who choose where they work best, our Virtual First approach is leading the way into the future of work.

Team Description

Our Sales and Channel teams share Dropbox Business with companies around the world, helping them understand the power Dropbox has to offer teams at scale. The Sales Strategy team develops insights to assess business performance, and leads initiatives to identify new sources of growth. We work closely with senior sales leaders to develop shared goals, and do the planning and execution necessary to make those goals a reality.

Role Description

As a Solutions Architect for our North America and Latin America sales & channel teams, you understand Dropbox’s product market fit and have detailed technical knowledge of the Dropbox product suite. You have a passion for understanding customer challenges and creatively building value based solutions to resolve them. You have the ability to navigate a customer interaction that is both technical and business focused with a variety of stakeholders, including the C-level. You have a passion for sharing your knowledge to enable others.

Responsibilities

Deliver solution evangelism and technical solution expertise direct to customers and partners

Support the Direct Sales and Channel team with technical product knowledge and objection handling in customer and partner meetings, with travel as required

Provide deep technical expertise for both discrete products and multi-product solutions

Work cross functionally to ensure smooth partner onboarding and long-term partner success

Establish relationships with the key Distributor personnel in the region to ensure that we build a seamless and effective sales process through the distributor cloud marketplace

Conduct technical solution enablement and training to Sales Representatives, Account Managers, Service Delivery Partners (ex: Vendor Partners & Channel Partners)

Provide a critical voice of the customer back to leadership and Dropbox Product teams

Respond to technical questions in RFIs and RFPs

Embody our core values and uphold our unique company culture. We value diversity and inclusion, and encourage our team members to be their authentic selves at work

Requirements

Proven success working with channel partners

Prior experience in a customer facing technical role. Background in sales engineering, technical account management, or professional services preferred

Excellent presentation skills with the ability to tell a story that speaks to value and resonates with the audience

Ability to actively listen to customer requirements and provide a solution to address the customer’s business need and technical requirements

Well versed in SaaS solutions, concepts, and business models

Experience working with the Brazilian or Latin American market is preferred

Prior experience with CRM systems

Native or fluent in Portuguese and English is a must. Spanish preferred

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

Benefits and Perks

Generous company paid individual medical, dental, & vision insurance coverage

401k + company match

Market competitive total compensation package

Free Dropbox space for your friends and family

Wellness Reimbursement

Generous vacation policy

11 company paid holidays

Volunteer time off

Company sponsored tech talks (technology and other relevant professional topics)

Please apply by clicking on the “website” hyperlink above.